07 January 2005

A new user's perspective on blogging

Ref Just in case you forget who the new people are, here's an essay you might enjoy.

Remember, they're here to write and communicate first, not necessarily become library-research experts nor more proficient than developers in C++ or XML.

You never know who these people might be. They may not be "up to speed on the specs," but they could very well be your boss one day, making important decisions about where the funding is allocated.

Think about the time that most end-user's have to review specs, and do detailed analysis of search strings. Like developers, they have alot of other things to worry about, so make it easier and don't lecture them about "why you are surprised they do not understand."

Perhaps they are surprised that you have not explained it in terms that the "person paying the bill" can understand, and to their children. Less annoying and arrogant options are available elsewhere.

Build bridges. If you must burn them, run!
Ref Just in case you forget who the new people are, here's an essay you might enjoy.

Remember, they're here to write and communicate first, not necessarily become library-research experts nor more proficient than developers in C++ or XML.

You never know who these people might be. They may not be "up to speed on the specs," but they could very well be your boss one day, making important decisions about where the funding is allocated.

Think about the time that most end-user's have to review specs, and do detailed analysis of search strings. Like developers, they have alot of other things to worry about, so make it easier and don't lecture them about "why you are surprised they do not understand."

Perhaps they are surprised that you have not explained it in terms that the "person paying the bill" can understand, and to their children. Less annoying and arrogant options are available elsewhere.

Build bridges. If you must burn them, run!
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